How to buy a Bold


Local or Online



Our innovative approach isn’t restricted to our products; it extends to how we operate as a company. You can configure and order your dream bike either via our website or in person, either at our headquarters in Lengnau (Switzerland). It will take approximately three weeks from receipt of order to build and set up your bike to your specifications. We’ll be in touch as soon as it’s ready.


You have a range of options for how you can get your bike:


Delivery to an address of your choice

We will be happy to arrange for your bike to be delivered to your door, whether that’s in Switzerland, Germany or the rest of the EU. All you’ll need to do before your first ride is attach the handlebars and front wheel. We’ll be glad to assist you if you have any questions, and we also have video tutorials that show how easy it is to get your bike ready to roll. As with all our delivery methods, this option is free of charge.




• Collection from Bold in Lengnau (Switzerland)

The greatest experience is probably to collect your bike directly from our headquarters in Lengnau. We’ll agree a time and date for you to visit, and as well as having your bike set up and waiting for you, you will have an opportunity to see Bold from the inside. You’ll meet the main members of the team, and can then hit the very same trails that have inspired us to develop the bike you are now riding.

Collection from the Hotel Castell in Zuoz, Switzerland, including two free nights accommodation

The Hotel Castell is situated within the spectacular landscape of the Engadin Alps in Zuoz, near St Moritz. Your bike will be waiting for you in your room, set up to suit your weight, preferred geometry and riding style. You can go straight out and get to know your new Bold on the stunning trails that surround the hotel, while also enjoying two nights of 4 star extravagance, including dinner, free of charge. Use of the sauna is also included, for some post-ride relaxation.


Collection from one of our Pick-up & Return or Service partners

o Our network of expert local partners covers all main regions and is continuously expanding. They will be happy to set up your bike to suit your requirements before handing it over to you, and will also serve as your contact point for any Bold-related questions you may have. Our Pick-up & Return partners are experienced riders, often running cycling training centres, who will be glad to let you benefit from their immense amount of experience, as well as their in-depth knowledge of the best local trails. Our Service Partners are professional workshops. They will set up your bike to suit your requirements before handing it over to you and will also be able to give you advice and practical assistance, for example including your bike’s free first service free of charge. (This applies regardless of which collection/delivery method you choose.)





Payment options

Online purchases can be made by bank transfer, credit/debit card or PostFinance card. Once full payment has been received your bike will be custom-built to your specifications.






Your bike is custom-built at Bold’s headquarters in Switzerland. We aim to have it delivered to you within three weeks of it being ordered and paid for. Should any delays occur, we will inform you immediately.

Hast Du Fragen zu unseren Produkten?


Besuche uns direkt in Lengnau oder informiere dich telefonisch oder per E-Mail.


Montag bis Freitag von 8:30 Uhr bis 12:00 Uhr und von 13:30 Uhr bis 17:30 Uhr

Samstag 9:00 Uhr bis 13:00 Uhr durchgehend

Tel. +41 (0)32 652 29 28