Bold frames are guaranteed for three years. This applies to both frameset-only sales and complete bikes, and applies from the day that you receive the product. Our guarantee applies solely to Bold’s own bike frames and products. All other components are excluded from this guarantee; they are subject to the guarantee conditions from the relevant manufacturers.
In the case of claims under guarantee, products must be sent to Bold or one of our official partners. The guarantee applies solely to the original owner. When you register as an online customer you are automatically registered as the original owner of the purchased product and thus eligible to make a claim under guarantee.
Guarantee conditions are presented in full detail in our general Terms of Business.