Bold frames are guaranteed for three years. This applies to both frameset-only sales and complete bikes, and applies from the day that you receive the product. Our guarantee applies solely to Bold’s own bike frames and products. All other components are excluded from this guarantee; they are subject to the guarantee conditions from the relevant manufacturers.

In the case of claims under guarantee, products must be sent to Bold or one of our official partners. The guarantee applies solely to the original owner. When you register as an online customer you are automatically registered as the original owner of the purchased product and thus eligible to make a claim under guarantee.

Guarantee conditions are presented in full detail in our general Terms of Business.


Crash Replacement

In addition to our standard guarantee, we also offer a Crash Replacement service. This means that if you accidentally cause damage to your Bold frame by falling off or crashing you can purchase a replacement frame at a 50% discount (components are not included). The Crash Replacement option is applicable solely to the original owner of the frame and is valid for six years after purchase.

The Crash Replacement option does not cover the cost of rebuilding the bike, or any delivery costs.

Do you have any questions regarding our products?


Visit us in Lengnau or get any information via phone or mail.

Opening Hours:
Monday to Friday from 8:30 a.m. to 12:00 a.m. and from 01:30 p.m. to 05:30 p.m., Saturday 09:00 a.m. to 01:00 p.m..

Tel. +41 (0)32 652 29 28


Visit us in Aschau im Chiemgau or get in touch via phone or E-Mail.

Arrange an appointment to visit our showroom or to go for a test ride.

TEL. +49 (0)160 694 63 74

Got any questions? Don’t hesitate!